Privacy Policy for Voxly
At Voxly LLC, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services. By using Voxly’s products and services, you consent to the data practices described in this policy.
Information We Collect
We collect several types of information to deliver, improve, and personalize our services:
- Personal Information
- We may collect personally identifiable information, such as:
- Name
- Email address
- Phone number
- Billing address
- Payment information
You provide this information voluntarily, typically when you sign up for our services, create an account, or contact us. We use this data to fulfill your requests, process payments, and communicate with you.
- Usage Information
- We collect information about how you use our services, such as:
- IP address
- Browser type and version
- Pages you visit
- Device information (e.g., mobile, desktop)
- Time and date of your visit
This data helps us understand how you use our services and improve them. We may also use cookies and similar technologies to track your activity.
- Location Information
- If you allow it, we may collect and use location data from your device to tailor our services to your needs. You can enable or disable location services at any time through your device settings.
- Cookies and Tracking Technologies
- We use cookies and similar technologies (e.g., beacons, tags) to enhance your experience on our site and services. These technologies help us understand how you interact with our services, remember your preferences, and improve performance. You can control the use of cookies through your browser settings, but some features of our services may not function properly if you disable cookies.
How We Use Your Information
We use the collected data to:
- Provide and maintain our services
- Process transactions and send you related information
- Communicate with you, including responding to inquiries and providing customer support
- Improve our services, troubleshoot issues, and perform data analysis
- Send promotional content and other information with your consent
- Comply with legal obligations and protect our rights
Sharing Your Information
We will not sell or rent your personal information. However, we may share your information in the following cases:
- With trusted third-party service providers who help us deliver our services, such as payment processors, analytics providers, and hosting companies. These providers are contractually obligated to maintain the confidentiality of your data.
- If required by law or in response to a legal process
- In connection with a business transaction, such as a merger, acquisition, or asset sale
- With your consent or at your direction
Retention of Information
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Usage data may be retained for a shorter period, unless it is used to enhance the security or functionality of our services.
Data Transfers
Your data may be transferred and stored in countries outside of your residence, including the United States, where data protection laws may differ. We take reasonable steps to ensure that your data is treated securely and in accordance with this policy, regardless of where it is processed.
Your Rights and Choices
You may have rights under data protection laws, including:
- The right to access, correct, or delete your personal information
- The right to object to or restrict the processing of your data
- The right to withdraw consent for marketing communications
- The right to request a copy of your personal information in a structured, machine-readable format
To exercise these rights, please contact us at connect@voxly.app. We may ask for proof of identity before processing your request.
Security
We take the security of your data seriously. While no method of transmission over the Internet or electronic storage is 100% secure, we use commercially reasonable measures to protect your personal information. However, we cannot guarantee its absolute security.
Children’s Privacy
Our services are not directed to individuals under 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or by placing a prominent notice on our website. Your continued use of our services after such changes constitutes your acknowledgment and agreement to the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at connect@voxly.app.